SHIPPING & REPAIRS

SHIPPING POLICY

Domestic -

All packages shipped within the US will have the option of USPS First-Class Mail , USPS Priority Mail, USPS Priority Mail Express and UPS Ground. Most items are ready to ship if they are in stock, larger items such as the Mandelabras are made to order and can take 2-3 weeks for production time. 

International -

All packages shipped within the US will have the option of USPS First-Class Mail , USPS Priority Mail and USPS Priority Mail Express. Most items are ready to ship if they are in stock, larger items such as the Mandelabras are made to order and can take 2-3 weeks for production time. 

​​REPAIR POLICY​

All sales are final.

If there are any defects in our craftsmanship upon arrival please let us know  and we will happily repair or exchange at no cost.

If your item is damage due to shipping mishaps each item is fully insured for its value and you will need to open up a claim with the postal service with your tracking # for reference. 

We take pride in our products and our packaging practices and always strive to improve.

If you love your piece so much you wear it every minute of every day and you inflict some natural wear and tear. Depending on the damage we will repair for a small cost of labor and shipping 

If you need a touch up of the patina on electroformed pieces feel free to contact us and we can do so at the cost of shipping.

© 2023 by NORTHPOLE. Proudly created with Wix.com

  • White Instagram Icon
0